"On behalf of myself and the men and women of the the Intelligence Fusion Centre, I would like to take this opportunity to express my sincere gratitude to Ms. Kim Swallow. Her dedication and enthusiasm never faultered througout our organization's initial inquiries. Since its arrival the coffee machinehas been an outstanding sucess among our entire multi-national organization. None of this would have been possible without her.

Her fantastic support continues to show through the professionalism and commitment she regularly provides. She ia a fantastic asset to your company. Likewise, she is a pleasure to do business with.

On both a professional and a personal level I greatly appreciate her efforts and enthusiasm. I look forward to her continued support."

Colonel, US Army

Intelligence Fusion Centre

"I write to you to thank you for the service your company has provided McDougal & Breen Ltd in coming up with a suitable vending solution for our car showroom.  In particular we would like to thank Laura Smith who has looked after us very well from start to finish.  Laura has been a pleasure to deal with and still is as she also provides excellent after sales help and advice.

We would have no hesitation in recommending both Kafevend and Laura to other businesses within our network and have in fact already passed a few names and numbers on as we are that happy with the service. "

Company Director

McDougal & Breen Ltd

"From the original presentation, to the aftersales service, we have been nothing but impressed with Kafevend, even the supplies arrive the very next day! The machines that were recommended by Marvin have turned out to be just what we needed."

Bravissimo

"Dear Sir

I am writing to you to commend your salesman, Mr Mike Ford, who sold us four of your Flavia Vending machines in November 2007.

I was very impressed by his professionalism. Mike helped us choose the machines and even left one at our office on a trial basis to make sure that we were making the right choice for our vending requirements. Mike is always available to handle any problems and will come to our offices without hesitation to sort out any queries we have.

He is always very well presented and is now starting to build up a good working relationship with our company and staff.

I would have no hesitation in recommending him to any of our customers/suppliers."

Wisecall Claims Assistance

"Just thought that we would write to let you know that since we changed our vending machine’s to Kafevend, that we have been very pleased with the service we have received. Everyone seems to enjoy the vast selection of drinks. The service we have from Carl Young the Sales Manager is excellent, if we have any problems all we do is call him and he sorts everything for us."

HFW Presentation and Display Ltd

"With reference to your visit on the 16th November 2007, to our office, permit us to say thank you for having taken time off your busy schedule to personally drop in at our office to straighten out some contentious issues.

Your cordial manner and your willingness to act on our requests is greatly appreciated.

We believe that with such great customer care, you will help your company grow. Your handling of the matter has enabled the retention of us as one of your customers.

Thank you and well done"

UK Commission For Consistent Learning

"I am writing to inform you of my sheer satisfaction of the level of service which I have received from one of your employees, Ms Tanya Gallagher. Her approach to providing as much information as possible before i could reach my decision has far exceeded my expectations. I will not hesitate do contact her once I am in a position to place my order. "

Bay House

"This is to bring to your attention one of your staff, Tanya Gallagher, who has helped us over the last few days with acquiring a coffee machine and supplies.

Throughout the whole process, she has been informative, persuasive (in a professional sales manner) and provided exactly what we needed when we needed it.

She knew her products, quickly ascertained what our requirements were and then was able to give appropriate guidance, advice and, more importantly, the final product. All this under the considerable time constraints, which I imposed.

During the process, she kept in regular contact with me, which is exactly what I needed under the circumstances.

She is a credit to your organisation and the sole reason that you have a satisfied customer on board. I wanted to write this in the hope that you would pass on my thanks to her, and also that your attention would be brought to the situation and her hard work.

Please appreciate that I do not take time out to write in this manner every day; I am a sales manager / trainer for a very successful sales and marketing firm; believe me when I say that I am rarely impressed by sales people; this has pleasantly been one these rare exceptions."

Sales Manager

Vanderhook Marketing Solutions Ltd